Terms of service

Last updated 18 August 2026. These terms are between you and GlowJourney (sole trader, United Kingdom) (“we”). Contact: hello@beautyprofile.app.

What this is

GlowJourney gives you a colour and makeup profile from a selfie and a short quiz: a colour season, undertone, face and eye shape, palette, suggested looks, brow guide, proportions read, product ideas and a skin routine. It is guidance for fun and self-expression. It is not a professional colour consultation, a dermatology or medical service, or a rating of you. Results depend on your photo, lighting and camera; that is why we show confidence levels and say what we are unsure about.

“Before and after” images on the site are AI-generated sample faces, not customers, and are labelled as such. Rendered looks on your own photo are illustrations of makeup, produced by an AI model; real products and your own application will differ.

Using the service

• You must be 16 or older.
• Only upload photos of yourself, or of someone who has clearly agreed. Do not upload photos of children.
• Do not use the service to harass, demean or discriminate against anyone, or to make claims about a person’s appearance.
• Do not scrape, reverse-engineer, resell or overload the service. Fair-use limits apply to the free tier.
• You keep all rights in your photos. You give us only the permission needed to process them as described in the Privacy page.

Free tier and Pro

• The free profile is free. Some parts (for example looks painted on your photo, the full brow map) are part of Pro.
• Pro prices, any introductory offer, and the renewal date are shown before you pay. Prices are in the currency shown at checkout and include VAT where applicable.
• Pro is a subscription that renews automatically until you cancel. Cancel any time from the Pro page or by emailing us; you keep access until the end of the paid period.
• Because Pro is digital content delivered immediately, you agree that it starts straight away and you acknowledge that the 14-day cancellation right under UK/EU consumer law is waived once delivery has begun. If something is broken on our side, tell us within 14 days and we will refund you.
• Payments are processed by Stripe under Stripe’s terms.

Product suggestions and affiliate links

Product suggestions are generated for your profile and budget from widely available products; we do not guarantee shade accuracy, stock or price. Some links are affiliate links and may earn us a commission at no cost to you; this never changes what we suggest or the order. See the Affiliate disclosure page.

Skin guidance

Skin notes and routines are cosmetic, general guidance and not medical advice. Patch-test new products. Persistent, painful or worsening skin concerns need a pharmacist or dermatologist.

Availability

We may limit, pause or change the service (for example when daily capacity is reached, or a model provider changes). We aim to say so on screen and, where we can, let you leave an email to be told when it’s back.

Liability

We provide the service with reasonable care and skill. Nothing in these terms limits liability that cannot be limited by law (for example for death or personal injury caused by negligence, or fraud). Otherwise, to the extent the law allows, we are not liable for indirect losses or for decisions you make based on the results, including product purchases; our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Law

These terms are governed by the law of England and Wales. If you live in the EU you keep any mandatory consumer protections of your country.

Changes

We may update these terms; the date at the top changes when we do, and material changes will be flagged on the site.